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Recorded Webinars
Recorded Webinar: Client Communications: Taking Instructions in a Digital World (Professional Skills)
The importance of getting clear and concise instructions from a client cannot be underestimated, and doing so remotely is an added complexity that comes with some risk. This session will explore what measures need to be put in place and how to spot any warning flags, to ensure bo
PRESENTED BY
Noric Dilanchian
Nexus Law Group
Date/Time
About the Webinar
The importance of getting clear and concise instructions from a client cannot be underestimated, and doing so remotely is an added complexity that comes with some risk. This session will explore what measures need to be put in place and how to spot any warning flags, to ensure both client and practitioner are protected from interference or abuse, including:
- What are the options for remotely taking instructions?
- Have the conduct rules and legislation kept up with changing times?
- Identifying your client – what information do you need? How can it be verified?
- Using teleconferencing – an adequate substitute for face to face interactions?
- Who else is in the room? Can you ensure confidentiality and non-interference?
- Where is the correspondence originating? Spotting fraud and undue influence
- Tips for minimising risk
Presented By
Noric Dilanchian
Nexus Law GroupWho Should Attend?
This webinar is suitable for lawyers - Australia wide and it has been designed to deliver the Professional Skills compulsory subject unit for th
CPD Information
unit for the CPD year ending 31st March 2021.
Enquiries/Assistance
If you need assistance or have an enquiry, please do not hesitate to contact our Webinar Coordinator, Lisa Tran on (03) 8601 7709 or email: [email protected]