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Recorded Webinars

Recorded Webinar: Workplace Dispute Management in Schools

While the ability to air differences of opinion and perspectives are a sign of a healthy culture, the deterioration of workplace relationships can signal serious issues and result in significant consequences to the respective parties and the school community as a whole. This sessi

Date/Time

About the Webinar

While the ability to air differences of opinion and perspectives are a sign of a healthy culture, the deterioration of workplace relationships can signal serious issues and result in significant consequences to the respective parties and the school community as a whole. This session will provide a guide to proactive and practical steps to manage and control workplace disputes, including:

  • The power of early intervention and appropriate mechanisms
  • Dealing with aggressive, intimidatory and threatening behaviour
  • Mediation and other resolution strategies
  • When to call in independent support
  • Key steps in best practice investigations
  • When and what kind of disciplinary action is justifiable?
  • Harnessing the power of the staff code of conduct
  • Tips for minimising the risk of adverse action claims
  • Handling communications within the wider school community.

Presented By

Fiona Manderson
Director of Risk & Compliance and Legal Counsel, Hillcrest Christian College QLD

Fiona Manderson was admitted to practice in the Supreme Court of Queensland and the High Court of Australia in January 2005, and practiced in traditional law firms and Legal Aid Queensland for 15 years before leaving to undertake an “in-house” role at Hillcrest Christian College. Described by those who know her well, Fiona’s role is the “lost luggage office” of the legal world within schools, being the place that tough things land when they don’t have a home, or no one else wants them!

Fiona has significant experience in family, child protection and domestic violence law, employment law, discrimination, defamation, consumer protection, and contractual disputes. She has appeared in the Magistrates Courts, Federal Circuit Court and Family Court, Coroners Court, Queensland Civil and Administrative Tribunal, Federal Circuit Court, Federal Court, Supreme Court and Court of Appeal including in high profile and complex multi-jurisdictional matters for Christian schools, and been involved in advising churches in dispute on a number of occasions. Fiona has been an accredited Independent Children’s Lawyer for 10 years, and holds accreditation as a Family Dispute Resolution Practitioner (mediator). This depth of experience across a number of areas of law, and dispute work has contributed to her skill in preparing policies and procedures that are proactive in preventing legal issues where possible, and minimising risk and headaches for those who have to deal with the issues!

Who Should Attend?

This webinar is suitable for senior executives from private and independent schools, around Australia, along with their advisors. This webinar is for practitioners with some knowledge in this area and looking to improve their knowledge.

CPD Information

This webinar has been designed to run for 1 hour, however, webinar lengths can vary depending on the level of questions and discussion.

While TEN takes all reasonable care to include accurate and up-to-date information regarding CPD category classifications and compliance obligations, information regarding CPD point allocation are provided as a guide only. Allocation of CPD points is subject to the CPD requirements of your jurisdiction, personal circumstances and professional requirements. You are solely responsible for determining whether a particular product is appropriate for your CPD requirements.

Enquiries/Assistance

If you need assistance or have an enquiry, please do not hesitate to contact our Webinar Coordinator, Lisa Tran on (03) 8601 7709 or email: [email protected]

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