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Recorded Webinars

Recorded Webinar: Dealing with Challenging Parents in the School Environment - for ASBA members

The most complex dimension of a School is the human dimension. This session recognises that parents have increasingly complex demands and needs, and that schools need to equip themselves to respond. This empowering session covers case studies including bad behaviour, s
PRESENTED BY Cecelia Irvine-So Practice Leader - Corporate Advisory - Moores , Hawthorn

Date/Time

About the Webinar

The most complex dimension of a School is the human dimension. This session recognises that parents have increasingly complex demands and needs, and that schools need to equip themselves to respond.

This empowering session covers case studies including bad behaviour, separated families, subpoenas, discrimination claims, enrolment disputes and parents taking photos and attending school events. Schools will be able to share and learn from “war stories” and be equipped to know how to respond to complex and confronting situations.

Key topics covered are:

  • School’s rights to intervene in “bad” behaviour – parents abusing staff/coaches, taking photos, posting damaging content online, hanging around the school, fighting with each other

  • Complex family arrangements – preparing for school pick-up, parent requests to exclude the other parent or new partner from school or information, re-jigging enrolment agreements without compromising school’s fee recovery

  • Responding to family law subpoenas

  • Claims of discrimination – accommodating diverse students, including students with special needs - equipping the School to understand its obligations

Presented By

Cecelia Irvine-So
Practice Leader - Corporate Advisory, Moores Hawthorn, Vic.

Cecelia is a Practice Leader in the Corporate Advisory team and heads the Education team at Moores.

Cecelia is a commercial lawyer specialising in education law, education governance, privacy and regulatory compliance.

Cecelia is the first port of call for a significant number of independent and Catholic schools, education providers, kindergarten cluster managers and K-12 education management and peak bodies.

Cecelia has developed a reputation for successfully assisting education bodies and schools which are facing regulator intervention due to critical events or funding and compliance issues, including CRICOS, VRQA, Dept of Education, NESA, TEQSA and ASQA.
As one of only a handful of dedicated education lawyers, she is in demand from industry bodies seeking her expertise for speaking engagements and training, and contributions to boards and advisory groups.

In addition to regulation, Cecelia assists education clients with student and parent relations, enrolment and admission, behavior and discipline and Board governance.

Cecelia also has a special interest in regulatory compliance across the board for Not for Profits, with a particular emphasis on privacy and information.

In her role as a leader at Moores, Cecelia has represented the firm in corporate fundraising. Cecelia’s demeanour is always professional, but with the slightest edge of quirky humour which makes Cecelia an engaging advisor and public speaker.

Who Should Attend?

This webinar is suitable for school business administrators – Australia wide. This webinar is for practitioners with some knowledge in this area and looking to improve their knowledge. ASBA MEMBERS This webinar is for ASBA members only.

Enquiries/Assistance

If you need assistance or have an enquiry, please do not hesitate to contact our Webinar Coordinator, Lisa Tran on (03) 8601 7709 or email: [email protected]

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