Recorded Webinar: Who's that Knocking at the Door? Challenges in Verification of Identity (Vic)

Long gone are the days when property sales were largely between local parties and conveyancers operated within the borders of their local city or State. As a result, the Verification of Identity (VOI) process for participation in PEXA has taken on increased significance, with the onus squarely placed on conveyancers to verify their client. This session examines the risks and other issues associated with VOI and provides guidance on compliance, including:

• An overview of the VOI Standard and the responsibilities of conveyancers and identity agents
• ARNECC oversight and monitoring and recent developments, including version 6 of the MPR’s
• What constitutes the “reasonable steps” required for verification?
• Are there any satisfactory alternatives to face-to-face interviews?
• A tool kit for dealing with overseas based clients – key issues in VOI practice
• Spotting the red flags and tips for management
• Potential consequences and risks of inability to inspect hard copy documents
• Is it enough to rely on third-party agents? Will PI insurance cover you?
• Who is liable in the event of fraud or scams?
• Cases and examples